The front desk your garage never has time to be

Bookgraft answers the phone, books the MOTs and services, gets extra work approved by text and sends the invoice. Your technicians stay on the tools.

[photo: a real garage at work, landscape]

One MOT, start to finish

1
7.40pm and the garage is shut. A customer rings about an MOT. Bookgraft answers, takes the registration, finds the car and books Tuesday at 9.
2
You get an alert. The customer gets a confirmation, and a reminder on Monday.
3
Tuesday. The car is checked in. Your technician does the MOT and a health check on a phone. Two things need doing and one can wait. Photos attached.
4
Bookgraft prices the work from your price list. You check the quote on your phone and approve it.
5
The customer sees the photos and prices by text and approves the two urgent jobs. The third is saved, with a reminder in three months.
6
The work is done. The customer gets the invoice and a link to pay, pays, and collects.
7
Next year, the MOT reminder goes out a month before it is due.

MOT reminders worked out from official records, and service reminders from the last visit
Health checks with photos, done on a phone
Extra work approved by text while the car is still on the ramp
Work the customer puts off, followed up later with the original photo
Payment by link before collection
Two sites or more on one diary

Example

Sample Garage

Business: You are booked in for an MOT on Tuesday at 9:00.
Business: We have checked your car. Two things need doing and one can wait. Photos and prices are here.View your quote
Customer: Go ahead with both, thanks.
Business: Your car is ready. Here is your invoice and a link to pay.Pay £286.40

Does it record MOT results?

No. MOT results stay in the DVSA's own system. Bookgraft books the test and reminds the customer when the next one is due.

Can it find a car from its registration?

Yes. It brings up the make, model and MOT date from official records.

What about courtesy cars and collection?

It books them with the job, from the numbers you tell it you have.