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Bookgraft

One job, from the first call to the paid invoice

Here is what happens on every job. Bookgraft does the answering, the chasing and the paperwork. You and your team do the work and make the calls that need your judgement.

  1. 1
    Bookgraft

    The phone rings.

    Bookgraft answers in your business's name, takes the customer's details and what they need, and books them into a free slot. If they would rather text, it does the same by message.

  2. 2
    You

    You hear about it.

    An alert tells you who has booked, what for and when.

  3. 3
    Your customer

    They turn up.

    They get a confirmation straight away and a reminder before the day, with a link to change the time.

  4. 4
    Your team

    Your team looks at the job.

    On a phone, in a few taps: what it needs, with photos.

  5. 5
    Bookgraft

    The quote is drafted.

    Prices come from your price list. Your team adds anything that is not on it.

  6. 6
    You

    You check the quote.

    Approve it, change it or send it back. Nothing goes to your customer until you say so.

  7. 7
    Your customer

    Your customer decides.

    They see what was found, the photos and the prices, and choose what to have done. Their answer is recorded.

  8. 8
    Your team

    The work is done.

    Your customer gets updates as it moves. You see every job on one board and hear at once if anything is running late.

  9. 9
    Bookgraft

    It is finished.

    Your customer is told, with the invoice and a link to pay. You are told too.

  10. 10
    Bookgraft

    You are paid, and they come back.

    The payment is recorded against the invoice in your accounts software. A reminder goes out when their next job is due.

Paperwork kept for you

Every step leaves a record on the job: the call, the booking, the findings, the quote, the approval, the invoice and the receipt.

Getting set up

  1. 1

    Answer the questions.

    Tell us about your services, hours, prices and how you like to work. Most answers are one tap.

  2. 2

    See your setup plan.

    We show you what Bookgraft will say, what your customers will receive and what it will cost. Change anything you like.

  3. 3

    Try it on your own phone.

    Ring your demo line and hear it answer as your business, before a single customer does.

  4. 4

    Go live in stages.

    Start with the calls you miss. Add bookings, quotes and invoices when you are ready.

What happens on day one

Your phone number stays the same. Calls you do not answer are forwarded to Bookgraft. Everything else carries on as it does today until you switch on the next stage.

Get my setup plan
Get my setup plan