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Bookgraft

What are missed calls costing your garage?

You can work this out from five numbers you already know. Here is how, using a worked example.

Example
  • 12 calls a day
  • 3 unanswered
  • 1 in 3 would have booked
  • £180 a job
  • 6 days a week

1. Count your calls

How many calls come in on a normal day. In the example: 12.

2. Count the ones nobody answers

Calls that go to voicemail or ring out while you are under a car. In the example: 3.

3. Decide how many would have booked

Be honest: not every caller wants work. In the example: 1 in 3.

4. Put a value on a typical job

What an ordinary job is worth to you. In the example: £180.

5. Count the days you are open

In the example: 6 days a week.

Put it together

3 unanswered × 1 in 3 = 1 lost booking a day. × £180 = £180 a day. × 6 days = £1,080 a week. × 52 ÷ 12 = about £4,680 a month.

This is an estimate from your own numbers, not a promise of what Bookgraft will win you. These are example figures, not statistics.

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